Senior Scrum Manager at USAA
Bob Crittenden is the Senior Scrum Manager at USAA, where he facilitates multiple software development teams using Agile and Scaled Agile methodologies. He is best known as the founder of San Antonio’s Krampus Parade, which debuted in the historic King William neighborhood and drew 10,000 participants in its inaugural year. Crittenden’s innovative approach has helped blend Central European holiday traditions with San Antonio’s vibrant local culture, notably incorporating elements from Mexican-American folklore into the festivities. He holds a reputation for community organizing and creative event production, and has played a key role in expanding the city’s cultural landscape.